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We encourage you to use our digital channels first and visit our branches only where necessary. Whether you are at home, in the office, or in other locations, our digital services mean we are always here and available.

We know some of you might have queries about how your finances could be affected by COVID-19 and we're here to ensure you have the help you need.

We're pleased to announce a package of measures that will help our customers and contribute to the initiatives announced by the Central Bank of Oman to support the country’s economy.

As per guidance from the Central Bank of Oman, effective immediately, HSBC Oman will make the following available to our Commercial Banking customers:

  1. We will continure to accept the existing IDs/Resident Cards, if you are not able to renew the same during this period.
  2. Accounts that fall under dormant/inactive category during this period, will not be deactivated.
  3. Loan instalment deferrals
  4. Deferring the risk classification of loans pertaining to government projects for the period of 6 months
  5. POS transactions charges to be waived
  6. Fee Waiver for Donations, Zakat & Charity Payment processed using electronic channels and settled through ACH Systems
  7. Waiving fees and commissions for all local transfers in OMR (Waiving all RTGS and ACH)

All our Commercial Banking customers who have been affected by COVID-19 are encouraged to contact their Relationship Manager to discuss available solutions.

For our latest branch updates, please visit here. We encourage you to use our digital banking channel, HSBCnet, where possible.

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You are leaving the HSBC Commercial Banking website.

Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.