Cookies are small text files that are downloaded on to your computer (or other internet-enabled devices, such as mobile phones and tablets). Cookies are stored in your browser’s file directory. Next time you visit the website, your browser will read the cookie and relay the information back to the website or element that originally set the cookie.
We also use various data collection technologies such as web beacons, which are electronic images that may be used on our websites and mobile applications. We use web beacons and similar technologies to deliver cookies, count visits, and understand usage and better optimise to customer needs.
You have the option to disallow your browser to accept cookies. However, if you choose to disallow cookies, some website features may not function properly or optimally and you may not be able access your accounts online.
More information about cookies can be found on allaboutcookies.org.
Do cookies mean I could get cold calls or junk mail?
Can cookies pass on my personal information to others?
How cookies make our websites safer and easier to use
Cookies can allow you to use functions such as being able to find and compare mortgages and use secure online application forms. If you leave a secure session window open when logged into internet banking, cookies will enhance your security by prompting you to end, and/or automatically ending your secure session.
When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as HSBC is not responsible or liable for their privacy practices.
How we work with trusted third parties
Third parties are trusted suppliers to HSBC and include those partners who provide important functionality to our websites. Third parties may include local suppliers to HSBC Group members, such as website insurance policy providers.
How you can manage your cookies
The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this site, any local sites or any other websites, you can do this through your browser settings. Your browser's 'help' function will tell you how to do this. However, please remember that cookies are often used to enable and improve certain functions on our site. If you choose to switch certain cookies off, it is likely to affect how our site works.